Patients Feedback

Dear Patient / Visitor,

We want to provide you with health services of the highest quality that not only meet but exceed your expectations.

Your feedback and suggestions are very important to us. Your feedback allows us understand your needs and helps us improve and offer better service to all our patients.
If your experience wasn’t what you expected, we want to know. Your comments help us upgrade our services to meet the high standards we have set for ourselves.
We will take your issues seriously, deal with them promptly and treat them with the utmost confidentiality.

In accordance with the policies and regulations of Health Authority Abu Dhabi – HAAD, your suggestions are an important source of information to us and are crucial to our continuous improvement process.

In the event of any suggestions and observations, please call or write to the Quality Improvement and Safety Department.

Thank you very much for your cooperation.

Contact

Mr. Ibrahim Rashid Al Dhaheri
Patient Complaints Officer
Quality and Safety Department

Tel: + 971 (0) 3 702 2131
Email: feedback@alain-hospital.ae